Privacy Policy

Betmosphere is a virtual sports entertainment platform. The controller responsible for personal data processed through the platform is [LEGAL COMPANY NAME], of [REGISTERED ADDRESS].

Privacy enquiries: [PRIVACY EMAIL] or via Contact Us.

Depending on how you use Betmosphere, we may process:

• Account data: email address, username, password hash, email-verification state, sign-in timestamps.
• Profile data: display name, avatar, country (where provided), privacy and notification preferences.
• Virtual gameplay data: Coin balance and transactions, virtual bet slips and selections, predictions, results, achievements, challenges, rankings and season progress.
• Rewarded advertising data: whether an ad view was started and completed, and the reward granted.
• Social data: friend requests, friendships, rivals and activity events you generate.
• Support data: messages you send through the contact form, including the email address you supply.
• Technical data: IP-derived request metadata, device/browser information, session identifiers and security logs.
• Product analytics: screens opened, features used and virtual gameplay events — only if you allow analytics cookies.

We do not collect payment card data, because Betmosphere does not process real-money deposits or withdrawals.

• To create and operate your account and provide the virtual sports experience — performance of our contract with you.
• To operate the virtual Coin economy, virtual bets, settlement, rankings and rewards — performance of our contract with you.
• To keep the platform secure, prevent fraud, reward abuse, bot activity and multi-accounting — our legitimate interests in platform integrity.
• To respond to your support messages — performance of our contract and our legitimate interests.
• To send service and account emails such as verification and security notices — performance of our contract.
• To measure product usage through first-party analytics — your consent.
• To comply with legal obligations and to establish, exercise or defend legal claims — legal obligation and legitimate interests.

Strictly necessary storage keeps you signed in and protects your session. It cannot be switched off without breaking the service.

Non-essential product analytics remains inactive until you opt in through the cookie notice, and you can change your choice at any time via "Cookie Settings" in the footer.

We do not use advertising profiling cookies of our own.

We share personal data only as needed with:

• Cloud hosting, database and authentication providers that run the platform;
• Email delivery providers used for account and service emails;
• Advertising providers, where you choose to view a rewarded advertisement;
• Professional advisers, and authorities where legally required.

We do not sell personal data.

Our providers may process data outside your country. Where that happens, transfers are made under appropriate safeguards recognised by applicable data-protection law, such as standard contractual clauses.

We keep account, gameplay and transaction records for as long as your account exists, and afterwards only for as long as needed for security, dispute resolution and legal obligations. Support messages are retained for as long as needed to handle the enquiry and any follow-up. Analytics events are retained in aggregated or event form for product measurement and deleted or anonymised when no longer needed.

Subject to applicable law, you may request access to your data, correction, erasure, restriction of processing, portability, and you may object to processing based on our legitimate interests. Where processing is based on consent, you can withdraw consent at any time without affecting prior processing.

To exercise a right, use Contact Us or email [PRIVACY EMAIL]. You also have the right to complain to your local data-protection authority.

Access to data is restricted by row-level database policies, server-side authorization checks and administrative audit logging. No system can be guaranteed completely secure; if you believe your account has been compromised, contact us promptly.

Betmosphere is not directed at people below the minimum age applicable in their jurisdiction. If we learn that an ineligible person has created an account, we will close it.

We may update this policy as the service evolves. Material changes will be communicated where required, and the effective date above will be updated.